Ordering Information

For organisations that do not wish to order via our on-line web site CM Scientific Ltd. can accept purchase orders by fax, email or telephone - please see our Contact Us page for details.

To ensure that orders can be completed efficiently and accurately please include the following information with your order:

• Purchase Order Number or reference
• Delivery Address
• Invoice Address
• Product Code and Description
• Order quantity
• Contact Name and Telephone number

Minimum Order Value

CM Scientific Ltd. has a minimum order value of GBP £25.00.

Prices and Payment

All prices are in GBP £ sterling and exclude UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted, details of delivery charges are given below. We accept payment by most major credit and debit cards. Our prices are reviewed periodically.

VAT is charged at the standard UK rate on all online orders for UK.

NOTE: Customers are responsible for clearing customs and all Import Duties and other taxes/charges payable outside the United Kingdom.

Delivery Charges

Postage and packing cost for deliveries to the UK are GBP £12.50 + VAT per order. Due the fragile nature and weight of the products that we supply additional shipping charges may apply. For countries outside the UK carriage is charged at GBP £35.00. CM Scientific will confirm any additional shipping charges prior to the dispatch of any order.

Delivery Times and Methods

Due to on-going global supply chain issues we cannot guarantee that products ordered online are in stock at the time of ordering. You will be contacted with information on the estimated delivery time if there is any delay in the shipment of your order.

For deliveries within the UK most deliveries are sent via courier (FedEx, UPS etc.). A signature is required and if no one is in to receive and sign for the package, you will receive a card through the letterbox from the courier van driver with all the information that you require. On occasions products will be dispatched using 1st Class Royal Mail Recorded Delivery.

For International deliveries most deliveries are sent via FedEx International Priority courier. This is a fully tracked service and a signature is required for delivery. We are unable to guarantee the delivery date for any shipment. Unless agreed with the customer in advance CM Scientific Ltd will determine the shipment method to be used.

NOTE: Customers are responsible for clearing customs and all Import Duties and other taxes/charges payable outside the United Kingdom.

Payment Method

Subject to approval, our standard terms for Purchase Orders are net 30 days from invoice. An invoice will be posted once an order has been dispatched. We can accept payment by bank transfer (full details are included on our invoices) or by credit/debit card.

For new customers CM Scientific Ltd. reserves the right to ask for a satisfactory completed Credit Account Application prior to accepting any order to be invoiced.